ELelevenlabs
smb
SMB

Update Transfer Rule

Changed on

Replace an existing transfer rule on the named receptionist. Send every field: an omitted post_dial_digits clears it.

put/v1/smb/customer-facing-agents/{agent_id}/transfer-rules/{rule_id}

Request

  • Base URL
    https://api.elevenlabs.io (the document declares no server; this is the origin it was published from)
  • URL
    https://api.elevenlabs.io/v1/smb/customer-facing-agents/{agent_id}/transfer-rules/{rule_id}
  • Auth
    none declared

Path parameters

agent_idstring required
rule_idstring required

Headers

xi-api-keystring nullable

Your API key. This is required by most endpoints to access our API programmatically. You can view your xi-api-key using the 'Profile' tab on the website.

xi-workspace-idstring nullable

The customer workspace a reseller's API key acts on.

Request body

Response

Successful Response

labelstring required
phone_numberstring required
conditionstring required
post_dial_digitsstring nullable

DTMF digits automatically played after the transfer destination picks up (e.g. '1' to answer a 'press 1 to accept' screen, or 'www1234' to key an extension after a pause). Valid characters are 0-9, *, #, w (0.5s pause) and W (1s pause). Twilio transfers only.

idstring
created_at_unixinteger

Unix timestamp (seconds since epoch)

Changes