VIvisitoai
Conversations

Resolve a conversation handoff

Requires conversations:handoffs:write. Resolves human ownership and returns the conversation to AI mode. Does not acknowledge an independent pending reply obligation.

post/conversations/{conversationId}/handoff/resolve

Request

  • Base URL
    https://platform-api.visitoai.com/m2m/v1
  • Auth
    HTTP bearer

Path parameters

conversationIdstring required

Request body

resolutionNotestring

Response

Success

okboolean
conversationIdstring
handoffCaseIdstring
statusAfterstring
manualEnabledAfterboolean
resolvedAtstring date-time

Changes

No recorded changes to this operation across all 1 revision of this API.