VIvisitoai

Resolve conversation needs reply

Requires conversations:triage:write. Does not resolve an active handoff or review.

post/conversations/{conversationId}/needs-reply/resolve

Request

  • Base URL
    https://platform-api.visitoai.com/m2m/v1
  • Auth
    HTTP bearer

Path parameters

conversationIdstring required

Response

Success

oktrue required
conversationIdstring required
unreadCountBeforenumber required
unreadCountAfternumber required
needsReplyBeforeboolean required
needsReplyAfterboolean required
needsReplyReasonBeforestring
needsReplyDetailBeforestring
needsReplyReasonAfterstring
needsReplyDetailAfterstring
resolvedAtstring required
resolvedInboundEventIdstring
changedboolean required

Changes

No recorded changes to this operation across all 1 revision of this API.