VIvisitoai
Conversations

Read conversation metadata

Use for one conversation's contact identity, summary, needsReply, response policy and current handoff/review pointers. Discover conversationId with list_conversations. For message contents use list_conversation_messages; for historical handoff/review lifecycle use list_conversation_handoffs. Requires conversations:read. Returns metadata only. conversation.needsReply is the authoritative signal that operator action is required; lastMessageRole describes chronology only. Optional conversation.aiSummary describes main topics and current state. Read summaries first; fetch messages when the summary is absent, isStale is true, or supporting detail is needed. Summaries do not replace authoritative needsReply, booking, payment or delivery fields.

get/conversations/{conversationId}

Request

  • Base URL
    https://platform-api.visitoai.com/m2m/v1
  • Auth
    HTTP bearer

Path parameters

conversationIdstring required

Stored conversationId from list_conversations; keep the connected business and conversation unchanged for continuation reads.

Response

Conversation detail

Changes

No recorded changes to this operation across all 1 revision of this API.