Support

List all Tickets statuses

Returns a list of your Tickets statuses.

get/admin/support/tickets-statuses

Request

Base URL: https://demo.splynx.com/api/2.0
URL: https://demo.splynx.com/api/2.0/admin/support/tickets-statuses
Auth: HTTP basic

Response

title_for_agentstring

Status for agent

title_for_customerstring

Status for customer

labelstring

Label for status

markstring[]

Mark (one or more options)

iconstring

Icon for dashboard

view_on_dashboardboolean

View status on dashboard

idnumber

Ticket Status ID

Example response

[
  {
    "title_for_agent": "ticket_agent_status",
    "title_for_customer": "ticket_customer_status",
    "label": "success",
    "mark": [
      "open",
      "unresolved",
      "closed"
    ],
    "icon": "fa-tasks",
    "view_on_dashboard": true,
    "id": 1
  }
]

Changes

No recorded changes to this operation across all 1 revision of this API.