Support

Retrieve a Ticket Group

Work with Tickets group.Retrieves the Ticket group with the given ID.

get/admin/support/tickets-groups/{id}

Request

  • Base URL: https://demo.splynx.com/api/2.0
  • URL: https://demo.splynx.com/api/2.0/admin/support/tickets-groups/{id}
  • Auth: HTTP basic

Path parameters

idnumber double required
Example:1

The ID of the desired Ticket group.

Response

idnumber

Ticket group ID.

titlestring

Ticket group title.

descriptionstring

Description of ticket group.

agent_idsstring[]

IDs of admins those belong to the group.

Example response

{
  "id": 32,
  "title": "Alpha",
  "description": "Description",
  "agent_ids": [
    "1",
    "2"
  ]
}

Changes

No recorded changes to this operation across all 1 revision of this API.