Get Dry Run Case Matching

Get the dry-run case matching setting for the current customer.

This endpoint is restricted to developer users only. When dry-run mode is enabled, case matches require manual approval before case notes are posted to SmartAdvocate.

Note: This endpoint is maintained for backward compatibility. Prefer using /case-notes-settings for new integrations.

get/developer/dry-run-case-matching

Response

Successful Response

customer_idstring uuid required

The customer ID

dry_run_case_matchingboolean required

Whether case matching is in dry-run mode (requires manual approval)

Get Dry Run Case Matching

Response

Changes