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Calls

Handle Screening Decline Reason

Twilio webhook: Handle decline reason speech/DTMF input.

This endpoint is called by Twilio after the user presses 2 (decline) and is prompted to optionally speak a reason. Twilio sends:

  • SpeechResult: Transcribed speech if the user spoke
  • Digits: DTMF digits if the user pressed a key to skip
  • Neither: If the user didn't respond (timeout) or just hung up

No authentication (Twilio webhook).

post/calls/screening/decline-reason/{screening_id}

Path parameters

screening_idstring uuid required

Response

Successful Response

{"stackTrail":"paths:/calls/screening/decline-reason/{screening_id}:post:responses:200:content:application/json:schema","oasType":"schema","type":"unknown"}

Changes

No recorded changes to this endpoint across all 1 revision of this API.