Calls

Handle Screening Decline Reason

Twilio webhook: Handle decline reason speech/DTMF input.

This endpoint is called by Twilio after the user presses 2 (decline) and is prompted to optionally speak a reason. Twilio sends:

  • SpeechResult: Transcribed speech if the user spoke
  • Digits: DTMF digits if the user pressed a key to skip
  • Neither: If the user didn't respond (timeout) or just hung up

No authentication (Twilio webhook).

post/calls/screening/decline-reason/{screening_id}

Request

  • Base URL: https://api.openintake.ai (the document declares no server; this is the origin it was published from)
  • URL: https://api.openintake.ai/calls/screening/decline-reason/{screening_id}
  • Auth: none declared

Path parameters

screening_idstring uuid required

Response

Successful Response

unknown required

Changes

No recorded changes to this operation across all 57 revisions of this API.