Calls

Retry Case Matching

Retry case matching for a call.

Developers bypass the feature gates (legacy parity); end users require case_match_corrections_enabled + case_notes_enabled.

post/calls/{call_id}/retry-case-matching

Path parameters

call_idstring uuid required

Successful Response

successboolean required

Whether the case matching was successful

matchedboolean required

Whether a case was matched

matched_case_numberstring nullable

Case number if matched

matched_case_namestring nullable

Case name if matched

case_note_postedboolean

Whether a case note was posted

case_note_external_idstring nullable

External note ID if posted

messagestring required

Status message

No recorded changes to this endpoint across all 1 revision of this API.