Calls
Regenerate Transcript
Regenerate transcript for a call from the saved audio recording.
This endpoint allows regenerating the transcript when the original transcription had issues (e.g., speaker misidentification).
Requirements:
- The call must have a saved audio recording in S3
- User must have access to the call
The regeneration process:
For normal calls (not transferred):
- Resets the transcript status to pending
- Resubmits the audio to AssemblyAI with 1-2 expected speakers
- Uses LLM-based speaker identification for better accuracy
- Re-runs grading and summarization after transcription completes
For transferred calls:
- Resets the transcript status to pending
- Downloads the audio and splits it at the transfer point
- Transcribes bot segment (Caller + Assistant) separately
- Transcribes attorney segment (Caller + Attorney) separately
- Merges transcripts with correct speaker labels
- Re-runs grading and summarization after transcription completes
Returns 202 Accepted since the transcription happens asynchronously.
post/calls/{call_id}/transcript/regenerate
Request
- Base URL: https://api.openintake.ai (the document declares no server; this is the origin it was published from)
- URL: https://api.openintake.ai/calls/{call_id}/transcript/regenerate
- Auth: none declared
Path parameters
call_idstring uuid required
Response
Successful Response
unknown required
Changes
No recorded changes to this operation across all 57 revisions of this API.