Support Inbox

List support conversations

curl "https://api.subscriby.net/v1/support/conversations?status=open" \
  -H "Authorization: Bearer $SUBSCRIBY_TOKEN"

The queue across every project the token can reach, newest activity first, 25 per page. project_id, status and assigned_to narrow it.

get/v1/support/conversations

Request

  • Base URL: https://api.subscriby.net
  • URL: https://api.subscriby.net/v1/support/conversations
  • Auth: HTTP bearer

Query parameters

project_idstring uuid

Narrow the queue to a single project.

statusstring

Narrow to one status: open, pending, snoozed or resolved. An unknown value is refused.

assigned_tostring uuid

Narrow to the conversations assigned to one team member, by user id.

pageinteger

The page to return, 1-indexed.

per_pageinteger

Rows per page, 1 to 100.

limitinteger

An alias of per_page, kept for older integrations.

Response

The page.

Example response

{
  "data": [
    {
      "id": "9e042b6f-5d81-4c37-a920-7b3e18cf6d45",
      "project_id": "7f3d1c92-8b45-4e6a-9d21-5c8e0a4b6f13",
      "subscriber_id": "2a91c4e7-6f38-4b52-8e0d-9c1a7b3f5d80",
      "member_name": "Jane Doe",
      "channel": "telegram",
      "status": "open",
      "unread_count": 2,
      "last_message_at": "2026-08-20T10:05:00Z",
      "last_inbound_at": "2026-08-20T10:05:00Z",
      "created_at": "2026-08-20T10:05:00Z",
      "updated_at": "2026-08-20T10:05:00Z"
    }
  ]
}

Changes

No recorded changes to this operation across all 1 revision of this API.