Block a support contact
curl -X POST https://api.subscriby.net/v1/support/conversations/$CONVERSATION_ID/block \
-H "Authorization: Bearer $SUBSCRIBY_TOKEN" \
-H "Idempotency-Key: $(uuidgen)"
Silences the member behind the thread: their messages to this project's bot are dropped without any notice to them, and the thread cannot reopen on inbound. Their paid access is untouched, because a block is an inbox decision and not a moderation one; use the Members endpoints to ban or kick. Idempotent and answers 200 with the thread; blocking an already-blocked contact changes nothing and emits nothing, and when the block actually flips support.conversation.blocked fires once.
Request
- Base URL: https://api.subscriby.net
- URL: https://api.subscriby.net/v1/support/conversations/{conversation}/block
- Auth: HTTP bearer
Path parameters
The thread, resolved by the route binder.
Headers
A key unique to this operation, such as a fresh UUID. The same key replays the original 2xx response for 24 hours (with Idempotent-Replay: true), so a retry after a timeout never repeats the write; the same key with a different body is refused with 409.
Response
The thread, blocked.
Example response
{
"data": {
"id": "9e042b6f-5d81-4c37-a920-7b3e18cf6d45",
"project_id": "7f3d1c92-8b45-4e6a-9d21-5c8e0a4b6f13",
"subscriber_id": "2a91c4e7-6f38-4b52-8e0d-9c1a7b3f5d80",
"member_name": "Jane Doe",
"channel": "telegram",
"status": "open",
"unread_count": 2,
"last_message_at": "2026-08-20T10:05:00Z",
"last_inbound_at": "2026-08-20T10:05:00Z",
"created_at": "2026-08-20T10:05:00Z",
"updated_at": "2026-08-20T10:05:00Z"
}
}Changes
No recorded changes to this operation across all 1 revision of this API.