Slack Webhook

Handle Slack Events API callbacks for support chat replies.

Flow:

  • url_verification: return the challenge (one-time Slack app setup)
  • message event in a thread:
    • Find the support session by slack_thread_ts
    • Persist the admin reply as a SupportChatMessage
    • If session is open → push via Socket.IO
    • If session is closed → send email via Resend
post/api/webhooks/slack

Request

  • Base URL: https://api.latted.com (the document declares no server; this is the origin it was published from)
  • URL: https://api.latted.com/api/webhooks/slack
  • Auth: HTTP bearer

Response

Successful Response

unknown required

Changes

No recorded changes to this operation across all 20 revisions of this API.