INinfobip
channels
live-chat

Receive Livechat inbound messages

Set up the logic for processing incoming messages to enable customized two-way communication. Inbound messages will be forwarded in real-time to the specified endpoint. Set the inbound configuration for the number by specifying your endpoint, and we will send inbound Live Chat messages to you.<br/>The name of the default format or renderer for the inbound Live Chat messages is MO_OTT_CONTACT, and is documented in this section.

postWebhookreceive-inbound-livechat-messages

Payload

messageCountinteger required

The number of messages returned in the results array.

pendingMessageCountinteger required

The number of messages that have not been pulled in.

Response

Your server returns this code if it accepts the callback.

Changes

Webhooks have no change history: a webhook is keyed by its event name rather than a path and method, so no recorded change can name it.