Administration

Agrégat SLA compliance IT pour la dashboard admin.

Agrégat SLA compliance IT pour la dashboard admin.

Retourne :
- total_active_tickets
- in_sla (ni breach response ni breach resolution)
- breached_response / breached_resolution
- compliance_rate_percent (in_sla / total × 100)
- breakdown_by_priority : dict {CRITIQUE/HAUTE/MOYENNE/BASSE: {total, in_sla, breached_*}}

Scoped par tenant (g.tenant_id via JWT actif).

Permissions requises : it:read

get/api/v1/admin/it/sla-compliance

Request

  • Base URL: https://erp.eyeot.fr/api/v1
  • URL: https://erp.eyeot.fr/api/v1/api/v1/admin/it/sla-compliance
  • Auth: one of:
    • HTTP bearer
    • HTTP bearer

Response

Succès — payload {data, meta} (cf. API-GUIDE §3.1)

Changes

No recorded changes to this operation across all 1 revision of this API.