ZEzernio
Webhook Events

Email thread replied

Mail from someone other than the mailbox arrived in the thread of a message sent with trackReplies: true. Works on text and html sends. Auto-replies count as replies; bounce reports do not and fire email.bounced instead.

reply.clean.text is the reply without the quoted history, so an agent can act on it without reading the message. The reply also arrives as message.received with its full content.

postWebhookemail.thread_replied

Payload

idstring required
testboolean

Always true when present: only a sample sent by POST /v1/webhooks/test with an event carries it. Real deliveries never do.

event'email.thread_replied' required
timestampstring date-time required

Example payload

{
  "profiles": [
    {
      "externalId": "tenant_42"
    }
  ]
}

Response

Webhook received successfully

Changes

Webhooks have no change history: a webhook is keyed by its event name rather than a path and method, so no recorded change can name it.