Webhook Events

Support Assistant failed event

Fired when a Support Assistant question fails or expires. Failed runs are not billed.

postWebhooksupport.run.failed

Payload

testboolean

Always true when present: only a sample sent by POST /v1/webhooks/test with an event carries it. Real deliveries never do.

idstring required

Event id, the dedupe key.

event'support.run.completed' | 'support.run.failed' required
timestampstring date-time required

Response

Webhook received successfully

Changes

Webhooks have no change history: a webhook is keyed by its event name rather than a path and method, so no recorded change can name it.