Ticket
Adds a log to the ticket
post/v1/tickets/logs
Request body
idinteger
ticketIdinteger required
status1 | 2 | 3 | 4 required
<p>Enum values:</p><ul><li><i>1 = Open</i></li><li><i>2 = Pending</i></li><li><i>3 = Resolved</i></li><li><i>4 = Closed</i></li></ul>
pipelineIdinteger
stageIdinteger
notesstring nullable
isPrivateinteger
Whether it's a private note (visible to team members) or public note (visible to both contact and team members)
callLogIdinteger nullable
chatIdinteger nullable
emailIdinteger nullable
smsLogIdinteger nullable
contactIdinteger nullable
ID of the contact that created this log
automationIdinteger nullable
ID of the automation that created this log
pinDatestring date-time nullable
createdDatestring date-time
Response
Created
idinteger
ticketIdinteger
pipelineIdinteger
stageIdinteger
createdUserIdinteger
createdContactIdinteger
createdAutomationIdinteger
createdDatestring date-time
notesstring nullable
isPrivateinteger
status1 | 2 | 3 | 4
<p>Enum values:</p><ul><li><i>1 = Open</i></li><li><i>2 = Pending</i></li><li><i>3 = Resolved</i></li><li><i>4 = Closed</i></li></ul>
callLogIdinteger
chatRoomIdinteger
chatIdinteger
emailIdinteger
emailFileNamesstring nullable
emailFileLinksstring nullable
emailFileSizesstring nullable
smsLogIdinteger
pinDatestring date-time nullable
Changes
No recorded changes to this endpoint across all 1 revision of this API.