Ticket

Get the current customer context generated for a ticket (AI customer-context). Ticket analog of `GET /v1/chat/rooms/{roomId}/customer-context`. Returns the raw response object (or `null` when none has been generated yet) — NOT wrapped in `ApiResponse` — to mirror the chat customer-context endpoint and the shape the ticket FE hook consumes (reads `.summary`/`.recommendation` directly).

get/v1/tickets/{id}/customer-context

Path parameters

idinteger required

Ticket identifier.

Response

OK

summarystring nullable
recommendationstring nullable

Changes

No recorded changes to this endpoint across all 1 revision of this API.