Ticket
List all existing tickets
get/v1/tickets
Request
- Base URLhttps://api.infoset.app (the document declares no server; this is the origin it was published from)
- Auth
- HTTP bearer
- or API key in header X-Api-Key
- TypeScriptA function with typed inputs. Its response is checked against the schema.
Query parameters
Idinteger
DepartmentScopeDepartment
Selects departments for a page-level query. The query-string value can be all or a comma-separated list of positive department IDs, such as 12,34.
PipelineIdinteger
StageIdinteger
StageIdsinteger[]
Subjectstring
Contentstring
Notesstring
Source1 | 2 | 3 | 4 | 5 | 6
<p>Enum values:</p><ul><li><i>1 = Email</i></li><li><i>2 = Phone</i></li><li><i>3 = Chat</i></li><li><i>4 = Web</i></li><li><i>5 = Sms</i></li><li><i>6 = Manual</i></li></ul>
<p>Enum values:</p><ul><li><i>1 = Email</i></li><li><i>2 = Phone</i></li><li><i>3 = Chat</i></li><li><i>4 = Web</i></li><li><i>5 = Sms</i></li><li><i>6 = Manual</i></li></ul><p>Enum values:</p><ul><li><i>1 = Email</i></li><li><i>2 = Phone</i></li><li><i>3 = Chat</i></li><li><i>4 = Web</i></li><li><i>5 = Sms</i></li><li><i>6 = Manual</i></li></ul>
StatusTicket
Priority1 | 2 | 3 | 4
<p>Enum values:</p><ul><li><i>1 = Low</i></li><li><i>2 = Medium</i></li><li><i>3 = High</i></li><li><i>4 = Urgent</i></li></ul>
<p>Enum values:</p><ul><li><i>1 = Low</i></li><li><i>2 = Medium</i></li><li><i>3 = High</i></li><li><i>4 = Urgent</i></li></ul><p>Enum values:</p><ul><li><i>1 = Low</i></li><li><i>2 = Medium</i></li><li><i>3 = High</i></li><li><i>4 = Urgent</i></li></ul>
ContactIdinteger
CompanyIdinteger
CreatedUserIdinteger
OwnerIdsstring
OwnerGroupIdinteger
FollowerIdsstring
CategoryIdsstring
IsSpaminteger
FromDatestring
'yyyy-MM-ddTHH:mm:ss.000Z'
ToDatestring
'yyyy-MM-ddTHH:mm:ss.000Z'
FromStartDatestring
ToStartDatestring
FromDueDatestring
ToDueDatestring
FromUpdatedDatestring
ToUpdatedDatestring
FromClosingDatestring
ToClosingDatestring
FromNextSlaBreachstring
ToNextSlaBreachstring
FromOpenTimeSecinteger
ToOpenTimeSecinteger
FromPendingTimeSecinteger
ToPendingTimeSecinteger
SlaIdinteger
MergeIdinteger
IncludeMergedboolean
CustomFieldsobject
Qstring
Fieldsstring
MinCsatRatenumber double
MaxCsatRatenumber double
ChatIdnumber double
ItemsPerPageinteger
ViewType0 | 1
<p>Enum values:</p><ul><li><i>0 = List</i></li><li><i>1 = Kanban</i></li></ul>
<p>Enum values:</p><ul><li><i>0 = List</i></li><li><i>1 = Kanban</i></li></ul><p>Enum values:</p><ul><li><i>0 = List</i></li><li><i>1 = Kanban</i></li></ul>
Pageinteger
ReturnTotalItemsboolean
sortColstring
sortDirstring
isExportboolean
Response
OK
Changes
No recorded changes to this operation across all 3 revisions of this API.