Inbox

Online Agents

List of all currently online agents.

get/inbox/v1/user-presence/online-agents

Request

  • Base URL
    https://platform.hootsuite.com
  • URL
    https://platform.hootsuite.com/inbox/v1/user-presence/online-agents
  • Auth
    OAuth 2
    Authorization code: https://platform.hootsuite.com/oauth2/auth
    Token URL: https://platform.hootsuite.com/oauth2/token

Response

Success

Example response

{
  "agents": [
    {
      "id": "e7553889-d775-11ec-9dc9-4e81c846c8b4",
      "userPresence": "AVAILABLE",
      "statusChangedAt": "2022-05-19T13:16:33.413Z"
    },
    {
      "id": "f7553884-d876-11ec-3dc5-4e81684ac8bb",
      "userPresence": "AWAY",
      "awayStateId": "e75893ea-d775-11ec-9dc9-4e81c846c8b4",
      "statusChangedAt": "2022-05-19T13:17:34.414Z"
    }
  ]
}

Changes

No recorded changes to this operation across all 1 revision of this API.