HOhootsuite
Inbox

Longest wait time in queue

The current longest time in seconds that a contact is waiting for a response. If no mediumId filter is provided, the messages sent in any connected mediums will be included.

post/inbox/v1/queue/metrics/longest-wait-time

Request

  • Base URL
    https://platform.hootsuite.com
  • URL
    https://platform.hootsuite.com/inbox/v1/queue/metrics/longest-wait-time
  • Auth
    OAuth 2
    Authorization code: https://platform.hootsuite.com/oauth2/auth
    Token URL: https://platform.hootsuite.com/oauth2/token

Request body

channelIdsstring[]
teamIdsstring[]
mediumId'fb' | 'twit' | 'instagram' | 'rtm' | 'whatsapp' | 'linkedin'

Filter by medium identifier

groupBy'CHANNEL' | 'OWNER' | 'TOPIC' | 'TEAM'
status'NEW' | 'PENDING' required

Response

Success

OR

Changes

No recorded changes to this operation across all 1 revision of this API.