HOhootsuite
Inbox

Agent availability

The number of agents available or away. You can filter by teams.

post/inbox/v1/user-presence/metrics/agent-availability

Request

  • Base URL
    https://platform.hootsuite.com
  • URL
    https://platform.hootsuite.com/inbox/v1/user-presence/metrics/agent-availability
  • Auth
    OAuth 2
    Authorization code: https://platform.hootsuite.com/oauth2/auth
    Token URL: https://platform.hootsuite.com/oauth2/token

Request body

teamIdsstring[]

Filter by teams

userPresenceStatus'AWAY' | 'AVAILABLE'

Response

Success

valueinteger

Changes

No recorded changes to this operation across all 1 revision of this API.