Contacts

Get Contact Next Best Step

What to do next with this contact, and why. SPENDS CREDITS.

A GET that costs money: the recommendation is generated by a model on a cache miss, and the cache key includes the contact's engagement state, so activity on the record invalidates it. Tiered billable for that reason rather than as an ordinary read - polling it per contact is real spend.

get/contacts/{contact_id}/next-best-step

Request

  • Base URL: https://be.graph8.com/api/v1
  • URL: https://be.graph8.com/api/v1/contacts/{contact_id}/next-best-step
  • Auth: HTTP bearer

Path parameters

contact_idinteger required

Contact primary key.

Headers

Authorizationstring nullable
X-Target-Org-Idstring nullable

Response

Successful Response

dataCrmRecordPayload required

An open envelope for one record, one dashboard or one job receipt.

Open because most of these reads are COMPUTED shapes - an engagement summary, a next-best-step, an intelligence status - that grow with the product, and dropping a field from an advisory read makes it say "nothing to report" rather than "we did not tell you".

Changes

No recorded changes to this operation across all 2 revisions of this API.