Request

Get subscription status

This method returns the notification subscription status of the user making the request. Use this method to determine if the user is subscribed to a customer request's notifications.

Permissions required: Permission to view the customer request.

get/rest/servicedeskapi/request/{issueIdOrKey}/notification

Path parameters

issueIdOrKeystring required

The ID or key of the customer request to be queried for subscription status.

Response

Returns the status of the notification subscription.

subscribedboolean

Indicates whether the user is subscribed (true) or not (false) to the request's notifications.

Changes

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