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Assets
2
Customer
2
Info
1
Knowledgebase
1
Organization
14
Request
29
get
/rest/servicedeskapi/request
Get customer requests
post
/rest/servicedeskapi/request
Create customer request
post
/rest/servicedeskapi/request/validate
Validate customer request
get
/rest/servicedeskapi/request/{issueIdOrKey}
Get customer request by id or key
get
/rest/servicedeskapi/request/{issueIdOrKey}/approval
Get approvals
get
/rest/servicedeskapi/request/{issueIdOrKey}/approval/{approvalId}
Get approval by id
post
/rest/servicedeskapi/request/{issueIdOrKey}/approval/{approvalId}
Answer approval
get
/rest/servicedeskapi/request/{issueIdOrKey}/attachment
Get attachments for request
post
/rest/servicedeskapi/request/{issueIdOrKey}/attachment
Create comment with attachment
get
/rest/servicedeskapi/request/{issueIdOrKey}/attachment/{attachmentId}
Get attachment content
get
/rest/servicedeskapi/request/{issueIdOrKey}/attachment/{attachmentId}/thumbnail
Get attachment thumbnail
get
/rest/servicedeskapi/request/{issueIdOrKey}/comment
Get request comments
post
/rest/servicedeskapi/request/{issueIdOrKey}/comment
Create request comment
get
/rest/servicedeskapi/request/{issueIdOrKey}/comment/{commentId}
Get request comment by id
get
/rest/servicedeskapi/request/{issueIdOrKey}/comment/{commentId}/attachment
Get comment attachments
get
/rest/servicedeskapi/request/{issueIdOrKey}/notification
Get subscription status
put
/rest/servicedeskapi/request/{issueIdOrKey}/notification
Subscribe
delete
/rest/servicedeskapi/request/{issueIdOrKey}/notification
Unsubscribe
get
/rest/servicedeskapi/request/{issueIdOrKey}/participant
Get request participants
post
/rest/servicedeskapi/request/{issueIdOrKey}/participant
Add request participants
delete
/rest/servicedeskapi/request/{issueIdOrKey}/participant
Remove request participants
get
/rest/servicedeskapi/request/{issueIdOrKey}/sla
Get sla information
get
/rest/servicedeskapi/request/{issueIdOrKey}/sla/{slaMetricId}
Get sla information by id
get
/rest/servicedeskapi/request/{issueIdOrKey}/status
Get customer request status
get
/rest/servicedeskapi/request/{issueIdOrKey}/transition
Get customer transitions
post
/rest/servicedeskapi/request/{issueIdOrKey}/transition
Perform customer transition
get
/rest/servicedeskapi/request/{requestIdOrKey}/feedback
Get feedback
post
/rest/servicedeskapi/request/{requestIdOrKey}/feedback
Post feedback
delete
/rest/servicedeskapi/request/{requestIdOrKey}/feedback
Delete feedback
Requesttype
1
Servicedesk
22
post
/rest/servicedeskapi/customer/skip-permission-check
Create customer
get
/rest/servicedeskapi/knowledgebase/article/view/{pageId}
View knowledge base article
post
/rest/servicedeskapi/servicedesk/{serviceDeskId}/customer/skip-permission-check
Add customers
Request
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Changes to Validate customer request
post
/rest/servicedeskapi/request/validate
Aug 14, 2026
8fd2ad4c779b
Revision changes
info
endpoint added