Support

Creates a support ticket with an initial message.

post/api/v1/support/tickets

Request

  • Base URL: https://xquik.com
  • URL: https://xquik.com/api/v1/support/tickets
  • Auth: one of:
    • API key in header x-api-key
    • HTTP bearer

Headers

Idempotency-Keystring

Generate 1 random value per ticket or reply. Reuse it only when retrying identical text and attachments. Never log this value.

Request body

bodystring required

Non-empty support message text.

subjectstring required

Non-empty support ticket subject.

Example request

{
  "body": "Thank you for the update.",
  "subject": "Cannot connect X account"
}

Response

Original ticket replayed after a safe retry

publicIdstring required

Example response

{
  "publicId": "tkt_a1b2c3d4e5f6a1b2c3d4e5f6",
  "attachments": []
}

Changes

    • warning

      added the new topup_in_progress enum value to the ///// response property for the response status

    • warning

      added the new topup_in_progress enum value to the ////// response property for the response status

    • warning

      added the new topup_in_progress enum value to the / response property for the response status

    • warning

      added the new topup_in_progress enum value to the / response property for the response status

    • warning

      added the new topup_in_progress enum value to the / response property for the response status

    • warning

      added the new topup_in_progress enum value to the / response property for the response status

    • warning

      added the new topup_in_progress enum value to the / response property for the response status

    • warning

      added the new topup_in_progress enum value to the // response property for the response status

    • warning

      added the new topup_in_progress enum value to the // response property for the response status

    • warning

      added the new topup_in_progress enum value to the // response property for the response status

    • warning

      added the new topup_in_progress enum value to the // response property for the response status

    • warning

      added the new topup_in_progress enum value to the // response property for the response status