GET /api/v1/support/tickets/{id}

Support

Changed on Oct 20, 2026

Returns 1 support ticket with its message history.

get/api/v1/support/tickets/{id}

Request

Base URL: https://xquik.com
URL: https://xquik.com/api/v1/support/tickets/{id}
Auth: one of:
- API key in header x-api-key
- HTTP bearer

Path parameters

idstring required

Support ticket public ID. Another shape gets 400 invalid_id.

Response

Ticket detail

publicIdstring required

subjectstring required

status'open' | 'in_progress' | 'resolved' | 'closed' required

createdAtstring date-time required

updatedAtstring date-time required

Example response

{
  "publicId": "tkt_a1b2c3d4e5f6a1b2c3d4e5f6",
  "subject": "Cannot connect X account",
  "status": "open",
  "createdAt": "2025-01-15T12:00:00Z",
  "updatedAt": "2025-01-16T09:30:00Z",
  "messages": [
    {
      "body": "I am unable to connect my X account.",
      "sender": "user",
      "createdAt": "2025-01-15T12:00:00Z",
      "attachments": []
    }
  ]
}

Changes

Oct 20, 202645942c75fdc2 Revision changes
- warning
  added the new topup_in_progress enum value to the ///// response property for the response status
- warning
  added the new topup_in_progress enum value to the ////// response property for the response status
- warning
  added the new topup_in_progress enum value to the / response property for the response status
- warning
  added the new topup_in_progress enum value to the / response property for the response status
- warning
  added the new topup_in_progress enum value to the / response property for the response status
- warning
  added the new topup_in_progress enum value to the / response property for the response status
- warning
  added the new topup_in_progress enum value to the / response property for the response status
- warning
  added the new topup_in_progress enum value to the // response property for the response status
- warning
  added the new topup_in_progress enum value to the // response property for the response status
- warning
  added the new topup_in_progress enum value to the // response property for the response status
- warning
  added the new topup_in_progress enum value to the // response property for the response status
- warning
  added the new topup_in_progress enum value to the // response property for the response status

Operation history