WHwhispa
egress

Get Call Outcome

Structured post-call outcome and deterministic autonomous facts.

get/egress/calls/{call_id}/outcome

Request

  • Base URL
    https://dev.whispa.net (the document declares no server; this is the origin it was published from)
  • Auth
    none declared

Path parameters

call_idstring uuid required

Response

Successful Response

call_idstring uuid required
workflow_disposition'none' | 'callback_scheduled' | 'transferred' | 'human_followup_required' | 'do_not_contact' required

Deterministic action the autonomous workflow took before finalizing.

NONE is explicit for finalized autonomous calls with no special handoff/follow-up action. NULL means the dimension does not apply (human copilot, uploaded, or legacy calls), rather than overloading NULL with two meanings.

agent_end_reason'conversation_complete' | 'existing_arrangement_claimed' | 'customer_requested_human' | 'identity_verification_failed' | 'customer_declined_to_engage' | 'customer_unavailable' | 'wrong_person' | 'do_not_contact' | 'hardship_detected' | 'dispute_raised' | 'escalation' | 'voicemail' | 'no_answer' | 'caller_hung_up' | 'caller_abandoned' | 'answer_failed' | 'answer_timeout' | 'dial_failed' | 'transfer_failed' | 'screening_timeout' | 'idle_timeout' | 'max_duration' | 'api_hangup' | 'error' | 'other' required

Normalized reason an autonomous call ended.

The raw runtime string remains in analyzer_artifacts for diagnostics. This enum is the stable operational projection: semantic reasons exposed to the voice model plus bounded technical termination categories. Novel runtime endings degrade to OTHER instead of failing finalization.

ai_call_end_reasonstring nullable required
ai_call_identity_verifiedboolean nullable required

Changes

No recorded changes to this operation across all 1 revision of this API.