Tickets
Read ticket lifecycle and internal notes
Read newest-first, paginated lifecycle history and internal notes for an exact ticketId. Actor identity distinguishes humans, agents, AI and system events. Continue with nextCursor until hasMore is false.
get/tickets/{ticketId}/events
Request
- Base URLhttps://platform-api.visitoai.com/m2m/v1
- AuthHTTP bearer
Path parameters
ticketIdstring required
The durable ticketId from list_tickets or get_ticket, including escalation items. Not a conversationId.
Query parameters
limitinteger
cursorstring
Continue with nextCursor and unchanged filters. The list is live; updated items can move between pages.
Response
Confirmed resource state.
Changes
No recorded changes to this operation across all 1 revision of this API.