Tickets

Read ticket lifecycle and internal notes

Read newest-first, paginated lifecycle history and internal notes for an exact ticketId. Actor identity distinguishes humans, agents, AI and system events. Continue with nextCursor until hasMore is false.

get/tickets/{ticketId}/events

Request

  • Base URL
    https://platform-api.visitoai.com/m2m/v1
  • Auth
    HTTP bearer

Path parameters

ticketIdstring required

The durable ticketId from list_tickets or get_ticket, including escalation items. Not a conversationId.

Query parameters

limitinteger
cursorstring

Continue with nextCursor and unchanged filters. The list is live; updated items can move between pages.

Response

Confirmed resource state.

hasMoreboolean required
nextCursorstring nullable required
asOfstring required

Changes

No recorded changes to this operation across all 1 revision of this API.