USusepylon
issues

Link or unlink external issues to/from an issue

Changed on

By default, links external issues. To unlink issues, set the operation field to "unlink".

Rate limit: 120 requests per minute

post/issues/{id}/external-issues

Request

  • Base URL
    https://api.usepylon.com
  • URL
    https://api.usepylon.com/issues/{id}/external-issues
  • Auth
    HTTP bearer

Path parameters

idstring required

The ID or number of the issue to link external issues to.

Request body

external_issue_idstring required

The ID of the external issue in the source system.

operationstring

Operation to perform. Use "link" to link issues (default) or "unlink" to unlink issues.

sourcestring required

The source system of the external issue (e.g., "linear", "asana", "jira", "github", "shortcut").

Response

request_idstring required

The request ID for tracking.

Example response

{
  "data": {
    "business_hours_time_in_status_seconds": {
      "new": 120,
      "waiting_on_customer": 1800
    },
    "custom_fields": {
      "priority": {
        "value": "high"
      }
    },
    "state": "new",
    "time_in_status_seconds": {
      "new": 120,
      "waiting_on_customer": 3600
    },
    "workspace_phone_number": "+14155551234"
  }
}

Changes

  • 05e40342a893Revision changes
    • info

      added the optional property /// to the response with the status

    • info

      added the optional property /// to the response with the status

  • b64ce6c1bce3Revision changes
    • info

      added the optional property / to the response with the status