Inboxes

Start a new conversation in an inbox

Start a new conversation in an inbox.

post/inboxes/{inbox_id}/conversations

Request

  • Base URL
    https://api.thrivedesk.com/v1
  • Auth
    HTTP bearer

Path parameters

inbox_idstring required

Inbox identifier.

Request body

tostring email required
status'Active' | 'Pending' | 'Closed' required
subjectstring required
messagestring required
ccstring[]
bccstring[]
agentstring nullable

ID of the agent to assign.

tagsstring[]
is_draftboolean nullable
message_idstring uuid
intended_inbox_address_idstring uuid nullable
custom_fieldsobject nullable

Map of custom-field keys to values.

Response

Success.

messagestring

Example response

{
  "message": "OK"
}

Changes

No recorded changes to this operation across all 1 revision of this API.