THthrivedesk
Inboxes

Bulk update conversations

Bulk update conversations.

Personal access token only. The API supports a second, partner-issued token class that is not part of the public surface. This endpoint does not accept that class.

post/inboxes/{inbox_id}/batch/update

Request

  • Base URL
    https://api.thrivedesk.com/v1
  • Auth
    HTTP bearer

Path parameters

inbox_idstring required

Inbox identifier.

Request body

conversationsstring[] required

IDs of the conversations to update.

status'Active' | 'Pending' | 'Processing' | 'Closed' | 'null' nullable
is_spamboolean nullable
assign_tostring nullable

Agent ID to assign, or null to unassign.

tagstring uuid nullable

A single tag ID to attach to every conversation.

priority'High' | 'Medium' | 'Low' | 'null' nullable

Response

Success.

messagestring

Example response

{
  "message": "OK"
}

Changes

No recorded changes to this operation across all 1 revision of this API.