The payment provider reported a missed recurring payment. Access is not withdrawn by this event. A person updates the payment method with the payment provider. Repeated notifications for the same payment transaction within a short retry window are delivered once; a later failure of the same transaction is a new event. Without a transaction id a notification may be delivered more than once, then with different ids.

Sent as POST to the account webhook URL. Headers: X-Smartwebchat-Event, X-Smartwebchat-Timestamp, X-Smartwebchat-Signature (HMAC over timestamp and body). data is the object shown in the example.

postWebhookpayment.failed

Payload

event'payment.failed' required
timestampstring date-time required
dataobject required

Response

Received. Any other status is logged; delivery to the account webhook URL is not retried.

Changes

Webhooks have no change history: a webhook is keyed by its event name rather than a path and method, so no recorded change can name it.