Accept, resolve, or cancel a handover request

patch/api/v1/handover-requests/{id}

Request

  • Base URL: https://smartwebchat.eu
  • URL: https://smartwebchat.eu/api/v1/handover-requests/{id}
  • Auth: HTTP bearer

Path parameters

idstring required

Request body

action'accept' | 'resolve' | 'cancel' required
assignedToUserIdstring

Nur für action=accept: welcher Mitarbeiter übernimmt

resolutionNotesstring

Nur für action=resolve: Abschlussnotiz

Response

Updated handover request

Changes

No recorded changes to this operation across all 1 revision of this API.