Resolve one review candidate with a reviewer note
Records the resolution (note of at most 2,000 characters, the resolving user or API key, the time) and writes a campaign.review.resolved audit event with the campaign, call, workflow run and outcome. Returns the item as the inbox lists it, plus requeue_requested, contact_requeued and requeue_refused_reason.
Send requeue_contact: true to put the contact back in the queue when you disagree with the outcome. Resolving dials nobody. The requeue is REFUSED, with contact_requeued: false and a requeue_refused_reason, when the number is on your do-not-call register or the contact is already marked do_not_call (do_not_call_register), when the contact has no readable number to check against that register (contact_phone_unknown), or when its campaign run can no longer be dispatched (campaign_run_not_dispatchable). A refusal is still a successful resolution: the note and the audit event are recorded either way.
A candidate resolved before answers 409; an attempt that is not a review candidate of this campaign answers 404. The tenant is the campaign's own.
Request
- Base URL: https://api.skysay.ai
- URL: https://api.skysay.ai/v1/campaigns/{campaign_id}/reviews/{attempt_id}/resolve
- Auth: none declared
Path parameters
Request body
Response
The resolved review item, with requeue_requested, contact_requeued and requeue_refused_reason
Changes
No recorded changes to this operation across all 1 revision of this API.