Ctools
Accept a work order on behalf of a technician
Accepts a work order on behalf of the specified technician. Only Field Tech Manager (FTM) technicians can accept work orders. <br />Once the work order is accepted, its status changes to In Progress/Dispatch Confirmed. <br />Note: This method is only available to provider admins.
put/ctools/workorder/{workOrderId}/accept
Request
- Base URLhttps://sb2api.servicechannel.com/v3
- AuthOAuth 2Authorization codehttps://sb2login.servicechannel.com/oauth/authorizeToken URLhttps://sb2login.servicechannel.com/oauth/token
- TypeScriptA function with typed inputs. Its response is checked against the schema.
Path parameters
workOrderIdinteger required
The unique numeric identifier of the work order you want to accept on behalf of a technician.
Query parameters
userIdinteger required
The ID of the technician — who accepts the work order — in the Authentication service.
Response
The work order is successfully accepted by the specified technician. The response is intentionally blank.
Changes
No recorded changes to this operation across all 1 revision of this API.