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Ticket API

Sync Ticket to Channel

Sync an existing Serval ticket to a channel by creating an external ticket in that channel and establishing ongoing bidirectional sync. Supports ticket sources (Jira, Linear, ServiceNow, etc.) and direct messaging channels (Slack DM, Email).

post/v2/tickets/{ticket_id}/sync

Path parameters

ticket_idstring required

The Serval ticket ID to sync

Request body

Response

Success

SvhelpPublicapiSyncTicketToChannelResponse required

Changes

No recorded changes to this endpoint across all 1 revision of this API.