Ticket API

List Ticket External Messages

List all origin external messages for a ticket. These are messages that originated from external systems and were synced into Serval. This helps you understand which messages came from which external channels.

get/v2/tickets/{ticket_id}/external-messages

Request

Path parameters

ticket_idstring required

The ID of the Serval ticket to list external messages for

Response

Success

Changes

No recorded changes to this operation across all 1 revision of this API.