SEsellauth
Tickets

Get Tickets

Changed on

Retrieves the tickets.

get/v1/shops/{shopId}/tickets

Request

Request body

pageinteger nullable

Page number.

perPageinteger nullable

Items per page, 1-100. Must be at least 1. Must not be greater than 100.

orderColumn'id' | 'subject' | 'created_at' | 'closed_at' nullable
orderDirection'asc' | 'desc' nullable
idstring nullable

Filter by ticket ID.

statusesstring[]
customer_emailstring nullable

Filter by customer email.

created_at_startstring nullable

Must be a valid date.

created_at_endstring nullable

Must be a valid date. Must be a date after <code>created_at_start</code>.

closed_at_startstring nullable

Must be a valid date.

closed_at_endstring nullable

Must be a valid date. Must be a date after <code>closed_at_start</code>.

archivedstring nullable

Only archived tickets.

Example request

{
  "page": 1
}

Response

current_pageinteger
first_page_urlstring
frominteger
last_pageinteger
last_page_urlstring
next_page_urlstring nullable
pathstring
per_pageinteger
prev_page_urlstring nullable
tointeger
totalinteger

Example response

{
  "current_page": 1,
  "data": [
    {
      "id": "a0ec2492-c627-4b90-a390-6ca955902f27",
      "shop_id": 1,
      "shop_customer_id": 1,
      "invoice_id": null,
      "subject": "Order question",
      "status": "open",
      "closed_at": null,
      "archived_at": null,
      "created_at": "2026-11-01T20:00:51.000000Z",
      "updated_at": "2026-11-01T20:00:51.000000Z",
      "customer": {
        "id": 1,
        "shop_id": 1,
        "email": "customer@sellauth.test"
      },
      "last_message": null,
      "invoice": null
    }
  ],
  "first_page_url": "http://api.sellauth.test/v1/shops/1/tickets?page=1",
  "from": 1,
  "last_page": 1,
  "last_page_url": "http://api.sellauth.test/v1/shops/1/tickets?page=1",
  "links": [
    {
      "url": null,
      "label": "&laquo; Previous",
      "page": null,
      "active": false
    },
    {
      "url": "http://api.sellauth.test/v1/shops/1/tickets?page=1",
      "label": "1",
      "page": 1,
      "active": true
    },
    {
      "url": null,
      "label": "Next &raquo;",
      "page": null,
      "active": false
    }
  ],
  "next_page_url": null,
  "path": "http://api.sellauth.test/v1/shops/1/tickets",
  "per_page": 20,
  "prev_page_url": null,
  "to": 1,
  "total": 1
}

Changes

  • ff0d59c98d7aRevision changes
    • breaking

      request property / was restricted to a list of enum values

    • breaking

      the response property // became nullable for the status

    • breaking

      the response property // became nullable for the status

    • breaking

      the response property // became nullable for the status

    • breaking

      the response property // became nullable for the status

    • breaking

      the response property // became nullable for the status

    • breaking

      the response property // became nullable for the status

    • breaking

      the response property became nullable for the status

    • breaking

      the response property became nullable for the status

    • info

      the request property became nullable

    • info

      the request property became nullable

    • info

      the request property became nullable

    • info

      the request property became nullable

    • info

      the request property became nullable

    • info

      the request property became nullable

    • info

      the request property became nullable

    • info

      the request property became nullable

    • info

      the request property became nullable

    • info

      the request property became nullable

    • info

      the request property became nullable

    • info

      added the new closed enum value to the request property /

    • info

      added the new open enum value to the request property /

    • info

      added the new pending enum value to the request property /

    • info

      added the optional property // to the response with the status