SEsellauth
Tickets

Get Ticket

Changed on

Retrieves a specific ticket.

get/v1/shops/{shopId}/tickets/{ticketId}

Request

Response

idstring
shop_idinteger
shop_customer_idinteger
invoice_idstring nullable
subjectstring
statusstring
closed_atstring nullable
archived_atstring nullable
created_atstring
updated_atstring
invoicestring nullable

Example response

{
  "id": "a0ec2492-c627-4b90-a390-6ca955902f27",
  "shop_id": 1,
  "shop_customer_id": 1,
  "invoice_id": null,
  "subject": "Order question",
  "status": "open",
  "closed_at": null,
  "archived_at": null,
  "created_at": "2026-11-01T20:00:51.000000Z",
  "updated_at": "2026-11-01T20:00:51.000000Z",
  "messages": [],
  "customer": {
    "id": 1,
    "email": "customer@sellauth.test",
    "username": null,
    "anonymous_feedback": false,
    "username_locked_at": null,
    "shop_id": 1,
    "user_id": null,
    "balance": "100.00",
    "affiliate_balance": "0.00",
    "phone_number": null,
    "created_at": "2026-11-01T20:00:51.000000Z",
    "updated_at": "2026-11-01T20:00:51.000000Z",
    "deleted_at": null,
    "otp_expires_at": null,
    "total_completed": 0,
    "total_spent_usd": "0.00",
    "last_completed_at": null,
    "discord_id": null,
    "discord_username": null,
    "discord_linked_at": null,
    "newsletter_at": null,
    "affiliate_code": "PARTNER10",
    "affiliate_status": null,
    "affiliate_tier_id": null,
    "affiliate_code_set_at": "2026-11-01 20:00:51",
    "affiliate_referrer_id": null,
    "affiliate_referrer_earnings": "0.00",
    "affiliate_referred_at": null,
    "reseller_status": "approved",
    "reseller_application_answer": null,
    "reseller_applied_at": null,
    "reseller_approved_at": "2026-11-01T20:00:51.000000Z",
    "reseller_tier_id": null,
    "reseller_dd_enabled": false,
    "reseller_total_spent_usd": 0,
    "reseller_total_completed": 0,
    "tfa_enabled": false
  },
  "invoice": null
}

Changes

  • ff0d59c98d7aRevision changes
    • breaking

      the response property became nullable for the status

    • breaking

      the response property became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property became nullable for the status

    • breaking

      the response property became nullable for the status

  • 5cbdf10d05abRevision changes
    • info

      added the optional property / to the response with the status

    • info

      added the optional property / to the response with the status

    • info

      added the optional property / to the response with the status