Tickets

Send Ticket Message

Changed on

Sends a message to a ticket. Send as multipart/form-data to attach up to 5 images (images[], jpeg/png/webp/gif/avif, 5 MB each); content may be omitted when at least one image is attached.

post/v1/shops/{shopId}/tickets/{ticketId}/messages

Request

Request body multipart/form-data

contentstring

The message. Required unless images is present.

imagesstring[]

Up to 5 image files (jpeg, png, webp, gif, avif; 5 MB each).

Example request

{
  "content": "We have resent your keys."
}

Changes

    • breaking

      removed the media type application/json from the request body

    • info

      request body became optional

    • info

      added the media type multipart/form-data to the request body