Plugins

Scrape Capterra software reviews

Given a Capterra product (numeric id like 135003, id/slug like 135003/Slack, or a capterra.com/p/<id>/<slug>/ URL), returns the product summary (name, vendor, rating, reviewCount, sub-ratings easeOfUse, customerSupport (Capterra's "Customer Service" rating), features and valueForMoney, categories, description, pricing) and its reviews: title, rating, the same sub-ratings with likelihoodToRecommend (0-10), date, reviewer (job title, industry, company size, time used, validations), comments, pros, cons, reasonsForChoosing, reasonsForSwitching with alternativesConsidered / switchedFrom, advice, the incentive badges (incentive, incentivized, vendorReferred, reviewSource), source (Capterra, GetApp or Software Advice) and vendorResponse. Pages through Capterra's review pages up to max_results (25 per page, at most 100 pages, in Capterra's "Most Helpful" order). A product with only a few reviews has no review pages; its reviews come from its profile in one page. A product without reviews answers 200 with an empty reviews list. mode=search&query= searches Capterra's product catalog (one page of up to 20 products, plus matching categories). A bare product id costs one extra fetch the first time a page past the first is asked for (Capterra redirects it to the canonical slug); id/slug (echoed in query) avoids it. Billed one unit per page fetched (pagesFetched).

post/reviews/capterra

Request

  • Base URL: https://api.scrapeunblocker.com
  • URL: https://api.scrapeunblocker.com/reviews/capterra
  • Auth: API key in header x-scrapeunblocker-key

Query parameters

productstring nullable

Capterra product: its numeric id ('135003'), 'id/slug' ('135003/Slack') or a capterra.com product URL such as https://www.capterra.com/p/135003/Slack/reviews/. Required unless mode=search.

slugstring nullable

Optional product slug ('Slack') to go with a bare id. Capterra finds the product by id alone; the canonical slug is returned.

modestring

'reviews' (default): a product's reviews. 'search': search Capterra's product catalog for query.

querystring nullable

Product name or keyword to search for (mode=search), e.g. 'crm'.

pageinteger

1-based review page to start from: 25 reviews per page, at most 100 (Capterra's limit per product). Use the nextPage of a previous response to continue.

max_resultsinteger nullable

How many reviews to collect across pages (1-500, default 25); each page fetched is one billed unit. With mode=search, how many products (1-20, default 20; one page).

proxy_countrystring nullable

Proxy country the request is sent from (ISO-2, e.g. 'US', 'DE'). Leave blank for the country chosen for the site.

Response

JSON with product, a reviews array, totals and nextPage (or results with mode=search).

unknown required

Changes

No recorded changes to this operation across all 1 revision of this API.