empower

Get Empower call logs

Changed on

Returns a list of Empower call records (CDR list).

post/empower/logs/calls

Request

  • Base URL
    https://public-api.ringover.com/v2
  • URL
    https://public-api.ringover.com/v2/empower/logs/calls
  • Auth
    API key in header Authorization

Request body

start_datestring date-time

Start date for the filter range (inclusive).

end_datestring date-time

End date for the filter range (inclusive).

tagsinteger[]

Empower tag IDs to filter by.

related_tointeger[]

Related-to IDs to filter by.

related_meetstring

Related meet identifier to filter by.

folder_uuidstring uuid

Folder UUID to filter calls.

numberinteger

Single phone number to filter by.

numbersinteger[]

Phone numbers to filter by.

transcription_statestring

Transcription state filter (e.g. PENDING, DONE, ERROR).

call_sourcesstring[]

Call source values to filter by.

speaker_typesstring[]

Speaker types (e.g. client, agent).

agent_mood_labelsstring[]

Agent mood labels to filter by.

mood_labelsstring[]

Client mood labels to filter by.

favoriteboolean

Filter by favorite flag.

query_phrasestring

Full-text search phrase in transcription.

call_namestring

Call name filter (LIKE pattern supported).

flagsstring[]

Flag IDs to filter by.

momentsinteger[]

Moment IDs to filter by.

call_category_uuidstring uuid

Call category UUID to filter by.

call_category_uuid_stringstring

Call category UUID as string.

languagesstring[]

Language codes to filter by.

cai_providersstring[]

CAI provider names to filter by.

groupsinteger[]

Group IDs to filter by.

usersinteger[]

User IDs to filter by.

lower_call_ratinginteger

Minimum call rating (inclusive).

upper_call_ratinginteger

Maximum call rating (inclusive).

lower_sales_framework_scoreinteger

Minimum sales framework score (inclusive).

upper_sales_framework_scoreinteger

Maximum sales framework score (inclusive).

framework_uuidstring[]

Framework UUIDs to filter by.

lower_audio_durationinteger

Minimum audio duration in seconds (inclusive).

upper_audio_durationinteger

Maximum audio duration in seconds (inclusive).

limit_countinteger

Max number of records to return.

limit_offsetinteger

Pagination offset (number of records to skip).

call_uuidsstring[]

Specific call UUIDs to fetch.

is_personaboolean

Filter by persona flag.

contextsstring[]

Call context/direction (e.g. in, out).

Response

Successful operation – list of call records (CDR list)

total_callsinteger

Total number of calls matching the filters.

total_pagesinteger

Total number of pages for pagination.

limit_offset_settedinteger

Pagination offset that was applied.

limit_count_settedinteger

Page size (limit) that was applied.

cdr_list_countinteger

Number of call records in this response.

Changes