Escalation Messages
Poll for new messages from the active escalation channel.
Response also surfaces the provider-specific external reference (Avochato ticket_id / Slack thread_ts). The chat widget renders this in debug mode so testers can verify the chat session is bound to the expected ticket without grepping logs.
get/escalation/messages
Request
- Base URLhttps://api.palisade.run (the document declares no server; this is the origin it was published from)
- URLhttps://api.palisade.run/escalation/messages
- Authnone declared
Query parameters
conversation_idstring required
afterstring nullable
tokenstring nullable
Headers
authorizationstring nullable
x-twiddy-chatbot-tokenstring nullable
Response
Successful Response
unknown required
Changes
No recorded changes to this operation across all 1 revision of this API.