Escalation Messages

Poll for new messages from the active escalation channel.

Response also surfaces the provider-specific external reference (Avochato ticket_id / Slack thread_ts). The chat widget renders this in debug mode so testers can verify the chat session is bound to the expected ticket without grepping logs.

get/escalation/messages

Request

  • Base URL
    https://api.palisade.run (the document declares no server; this is the origin it was published from)
  • URL
    https://api.palisade.run/escalation/messages
  • Auth
    none declared

Query parameters

conversation_idstring required
afterstring nullable
tokenstring nullable

Headers

authorizationstring nullable
x-twiddy-chatbot-tokenstring nullable

Response

Successful Response

unknown required

Changes

No recorded changes to this operation across all 1 revision of this API.