PApalisade-run

Escalation Avochato Started

Widget pings this after Avochato's iframe transitions to chatting mode (i.e., the user has submitted the in-iframe form, so a ticket exists).

We look up the AI summary that was stashed when the AI tool fired, correlate the just-created live-chat ticket via Avochato's REST API (origin=live-chat + matching IP + recent created_at), and attach the summary as an agent-only note. Idempotent and best-effort: if the correlation misses, the agent picks up the chat without the pre-loaded AI context — not a hard failure.

post/escalation/avochato/started

Request

  • Base URL
    https://api.palisade.run (the document declares no server; this is the origin it was published from)
  • URL
    https://api.palisade.run/escalation/avochato/started
  • Auth
    none declared

Query parameters

tokenstring nullable

Headers

authorizationstring nullable
x-twiddy-chatbot-tokenstring nullable

Request body

conversation_idstring required

Response

Successful Response

unknown required

Changes

No recorded changes to this operation across all 1 revision of this API.