SmartAdvocate

Get Smartadvocate Intake Draft By Call

Return the SmartAdvocate intake draft extracted from a call's transcript, if any.

Returns the draft whether pending or promoted — the call detail card renders both states. Available to all authenticated users of the customer.

get/smartadvocate/intake-draft/by-call/{call_id}

Path parameters

call_idstring uuid required

Successful Response

smartadvocate_intake_draft_idstring uuid required

call_idstring uuid required

first_namestring nullable

last_namestring nullable

emailstring nullable

phone_numberstring nullable

date_of_birthstring date nullable

genderstring nullable

address_line1string nullable

citystring nullable

statestring nullable

zip_codestring nullable

case_summarystring nullable

incident_datestring date nullable

incident_statestring nullable

case_type_hintstring nullable

matched_sa_contact_idinteger nullable

Existing SA contact matched by the caller's phone number; promotion attaches the case to it instead of creating a new contact

matched_sa_contact_namestring nullable

ambiguous_contact_matchboolean

Multiple person contacts share the caller's phone number; the match shown is a best guess and needs manual review

duplicate_case_numbersstring[]

Existing case numbers on the matched contact with the same incident date (likely repeat caller about the same accident)

statusstring

sa_contact_idinteger nullable

sa_case_idinteger nullable

sa_case_numberstring nullable

was_dry_runboolean nullable

auto_promotedboolean

created_atstring date-time required

updated_atstring date-time nullable

No recorded changes to this endpoint across all 1 revision of this API.