Create a new case
Request
- Base URL: https://api.omnium.no (the document declares no server; this is the origin it was published from)
- URL: https://api.omnium.no/api/Cases
- Auth: API key in header Authorization
Request body
Unique Case ID. Is set by Omnium.
Case number
Case subject / title
Case description
Case status (e.g. New, Open, Resolved, Closed)
Case priority (e.g. Low, Medium, High, Critical)
Source of the case (e.g. Email, Phone, Web)
User ID of the assigned agent
Display name of the assigned agent
Name of the customer associated with the case
Email of the customer associated with the case
Customer ID associated with the case
Tags associated with the case
Related order IDs
Related customer IDs
Related project IDs
Related cart IDs
Related SKU IDs (product variant codes)
Related product IDs
Date case was created (UTC)
Date case was last modified (UTC)
Case follow-up date
Date case was resolved (UTC)
Date case was closed (UTC)
Date of the last comment on the case (UTC)
Name of the last person who commented
Total number of comments on the case
Market ID associated with the case
Market group ID associated with the case
Response
Case created and returned
Unique Case ID. Is set by Omnium.
Case number
Case subject / title
Case description
Case status (e.g. New, Open, Resolved, Closed)
Case priority (e.g. Low, Medium, High, Critical)
Source of the case (e.g. Email, Phone, Web)
User ID of the assigned agent
Display name of the assigned agent
Name of the customer associated with the case
Email of the customer associated with the case
Customer ID associated with the case
Tags associated with the case
Related order IDs
Related customer IDs
Related project IDs
Related cart IDs
Related SKU IDs (product variant codes)
Related product IDs
Date case was created (UTC)
Date case was last modified (UTC)
Case follow-up date
Date case was resolved (UTC)
Date case was closed (UTC)
Date of the last comment on the case (UTC)
Name of the last person who commented
Total number of comments on the case
Market ID associated with the case
Market group ID associated with the case
Changes
No recorded changes to this operation across all 1 revision of this API.