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conversations

Suggest Message

Generate AI-suggested message for technician to send to customer.

This endpoint:

  1. Fetches conversation details including followup data (job/estimates)
  2. Fetches conversation history (messages)
  3. Uses FollowUpMessageGenerator to create a contextual message suggestion
  4. Returns the suggested message text for technician to review and edit

The AI considers:

  • Job/estimate details (what work was done)
  • Conversation history (what's been discussed)
  • Conversation state (initial outreach vs reply)
post/conversations/{conversation_id}/suggest-message

Path parameters

conversation_idstring uuid required

Response

Successful Response

suggested_messagestring required

Changes

No recorded changes to this endpoint across all 5 revisions of this API.