ticketing

List ticket log entries

Changed on

Returns list of the ticket log entries for a ticket

get/v2/ticketing/ticket/{ticketId}/log-entry

Request

Path parameters

ticketIdinteger required

Query parameters

typestring[]
createTimestring
anchorIdinteger
pageSizeinteger

Response

default response

idinteger
appUserContactUidstring uuid
appUserContactIdinteger
appUserContactType'TECHNICIAN' | 'END_USER' | 'CONTACT'
type'DESCRIPTION' | 'COMMENT' | 'CONDITION' | 'SAVE' | 'DELETE' | 'PRODUCT' | 'INFO'
bodystring
htmlBodystring
fullEmailBodystring
publicEntryboolean
systemboolean
createTimenumber double
changeDiffobject
activityIdinteger
timeTrackedinteger
technicianTaggedinteger[]
emailResponseboolean

Changes

    • warning

      removed the optional property / from the response with the status

    • breaking

      removed the enum value COMMENT from the query request parameter type

    • breaking

      removed the enum value CONDITION from the query request parameter type

    • breaking

      removed the enum value DELETE from the query request parameter type

    • breaking

      removed the enum value DESCRIPTION from the query request parameter type

    • breaking

      removed the enum value INFO from the query request parameter type

    • breaking

      removed the enum value PRODUCT from the query request parameter type

    • breaking

      removed the enum value SAVE from the query request parameter type

    • info

      for the query request parameter type, the type was generalized from string to array